If you live outside Canada and the U.S.A. and want to place an order, please contact us directly via info@arsenalmusical.com Thanks!

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As of today, August 30th 2010, Arsenal Musical cannot be liable for any parcel getting damaged during transport. We have no control whatsoever on how your parcel is taken care of between our warehouse and your address of delivery. However, if this situation ever occurs, the first thing you might want to do is taking good quality pictures of the parcel(s) you received and get in touch with the people at UPS Canada (1-800-742-5877) or UPS USA (1-800-782-7892) or any other transport company's customer service. We will NOT take back any product and give refund for such situation. Shipping is your responsibility. Best regards, Christophe Joseph info@arsenalmusical.com